AA Dealer Promise

AA's Commandments of Gold Standard Customer Service

AA Dealer Promise

It’s basically the AA’s Commandments of Gold Standard customer service

Making sure you get looked after both before and after sale to create peace of mind and a stress-free experience.

While all of your dealers are reputable trader, some of them have taken it to the next level by signing up to our Dealer Promise.


What are the promises? The dealer will...

  • Provide a minimum of 6 months MOT on all vehicles
  • Allow you to test drive any vehicle
  • Welcome any vehicle inspection before you buy
  • Make sure every vehicle is in good condition
  • Provide V5 registration and service records where available
  • Work closely with you and the AA Cars team to help with any issues
  • Honour their obligations under the Consumer Rights Act 2015 to protect you purchase
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